Free 24-Month Warranty
PDR Americas, a leader in IR rework, test and inspection, is pleased to announce its new warranty program. PDR is the industry’s first rework equipment manufacturer to offer a 24-month warranty free-of-charge.
PDR now offers pre-packaged maintenance, training and support programs that reflect the level of service that customers deserve with 24/7 options and/or 48-hour on-site availability. PDR rework systems are equipped with remote assistance capability for software assistance and troubleshooting as required. This feature also can be coupled with ZEN Desk for access to how-to documents, videos and knowledgebase.
PDR offers online demos and/or training programs. With PDR’s alliance partners, the company offers BGA rework courses, IPC and JSTD courses including 7711/7721 at a low cost. In addition to offering online and in-class courses, PDR is introducing a series of short ‘how-to’ videos to assist users in the following areas:
• System Orientation – Mechanics and Software
• Reinforcement or Change of Personnel Training
• Process Development Training
• Best Practices Training
• Thermal Management Issues
• Extreme Rework Considerations